Flu & COVID-19 Policy
As the situation with the Flu and COVID-19 evolves day-by-day, at Sarivel Creations, the health and safety of our customers is our top priority.
All of our cups are carefully handmade, crafted, and packaged, and we take extra precautions to maintain a clean and hygienic environment throughout the creation and fulfillment process.
Health & Safety Measures
• We follow strict handwashing and sanitization procedures before and after fulfilling orders.
• Workspaces, tools, and packaging materials are regularly cleaned and sanitized.
• Anyone experiencing flu-like symptoms, COVID-19 symptoms, or other contagious illnesses refrain from handling orders until fully recovered.
Shipping & Delivery Considerations
• While we maintain high hygiene standards, we cannot guarantee that products are completely free from exposure to environmental pathogens once they leave our workspace. Proper handling and secure packaging are used to significantly reduce any potential risk.
• Packages are carefully prepared and packaged to minimize exposure during transit.
Policy Acknowledgement
By placing an order, you acknowledge that:
• You understand our products are handmade in a safe, sanitized environment.
• While we take precautions, there is no risk-free guarantee against viruses or pathogens once the item leaves our workspace. For this reason, please kindly wash your purchased drinkware and its accessories before use.